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  Sales Process Improvement for Management (Three Days) and Sales Process Improvement for Sales (Two Days)

The goal of these two intensive Sales Process Improvement workshops is to generate and build consensus for a specific list of practical improvements that can be applied to the sales process to increase sales and improve margins. The improvements are generated by the participants themselves. The workshops include a series of highly interactive modules in which participants:

  • map the current sales, marketing, and customer service process
  • estimate current performance at each stage of the process
  • pinpoint opportunities to further improve each step
  • prioritize improvements with the highest potential ROI.

The reason for a structured approach to improvement is straightforward--it works. A systematic, fact-based approach to process improvement often surfaces opportunities to improve not uncovered by seat-of-the-pants approaches. In case after case, this approach breaks down interdepartmental barriers and opens up new approaches to solving old problems. The two Sales Process Improvement workshops give your people a chance to learn contemporary process improvement tools--using powerful examples drawn from sales and marketing--and to build team spirit and buy-in all at the same time.

The management version of the workshop is carried out in a series of three sessions, each one day in length. Meetings are spaced at intervals set by the group at the end of each session. This way participants can conduct the necessary follow-up analysis and discussion to prepare for each subsequent meeting. The sales personnel version is carried out in two back-to-back sessions.

To discuss or schedule any workshop, please call 269-343-3700 x107, 9-5 ET, M-F.

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