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  Sales Process Engineering

Need to lead sales process improvement teams?  Standard process and quality improvement training programs such as Six Sigma, Lean, and classic industrial engineering programs concentrate on examples in manufacturing and logistics, well outside of the fields of sales, marketing, and customer service.  It is not uncommon for those teaching or leading sales teams in Six Sigma, for example, to spend a year or more finding “translations” for the concepts, leading to a loss of time, credibility, and enthusiasm.

If you don’t have months to spend coming up to speed, and want faster results when your company is serious about applying the benefits of a systematic approach to improving the sales, marketing, and customer service, The Paul Selden Companies offers a workshop just for you!

Sales Process Engineering is a three day workshop aimed at those with some expertise in Six Sigma, Lean, systems analysis, or related methods.  It is designed as a booster rocket to expedite your current ability to apply contemporary improvement methods while gaining cooperation from the sales team.  The format is highly experiential, with many hands-on exercises and simulations.  The foundations of the field are covered, plus a wealth of application ideas and success stories.  The topic of measurement is given special attention.  Discover what to measure and how to measure it.  Learn statistical methods for charting and evaluating sales-related data and how to compare process improvement alternatives via designed experiments—or from existing reports! 

Improvement methods and the sales culture don't have to mix like oil and water!  We can show you how to apply a systematic approach without alienating your audience.  In the last decade we have conducted more research and can share more examples in this field than any other firm we know.  Hear first-hand how to avoid the most common culture-related pitfalls and how to gain buy-in from your team!

To discuss or schedule any workshop, please call 269-343-3700 x107, 9-5 ET, M-F.

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